McAllen, TX 78504
Home Mortgage Tools
Learn more about Academy Mortgage and the mortgage process.
The loan officer worked very professionaly and make me feel very comfortable through the whole process by her guidance day by day. The loan officer was able at any time to answer my questions. I really apreciate all her work on my application.
Thank you very much for all of your help in securing our very first home mortgage loan. You were organized & professional as well as kind which made all of the difference in our interactions with you. Thank you for your patience as well as treating us as people rather than just a home loan customers. Thank you for all you do.
All the staff I dealt with at Academy Mortgage was professional and efficient.
The process was a little scary and I really was hestitant at the beginning but Adriana talked me through it and make sure I understood everything I needed too and answered all my questions.
I was very satisfied with my experience and Adriana was top notch in helping us out was always in communication with us and she delivered first class help with me and my wife.
All the people we had contact with or worked with were very professional.
Excellent work by Adriana! She was always very helpful providing and asking for information in a timely manner. She worked very hard through my loan and got it all done in record time! Great attitude and customer service skills which are rare to find in the RGV. Very well done!
Mrs. Montes made the process very easy and as pain free as possible. Kept me informed in a timely manner. Very satisfied with the service.
I was pleasantly surprised with the follow up emails/ video to the Buyers that helped to explain (thoroughly) where they were in the process and what to expect. This was an exceptional touch because most Buyers do not always have a clear understanding or a good explanation of the process from that will help them to understand
Special thanks to Ms Adriana Montes. Thank you for helping me buy a house for my family !
Great working with Adrianna, she was knowledgeable, timely in all Of her responses and not only completed the file but was able To educate me along he way. Being a new agent I often find that some people don’t want to take the time to help me learn but not only did she, she was so nice about. I look forward to working with her and Academy in the future.
Adriana Montes is the BEST!!! She was fantastic from our first meeting until the end. She kept us informed as to what was the next step!...She guided us through EVERYTHING, not just the loan part. I must have called Adriana a million times in two weeks. She NEVER once dropped her professionalism always in a very exciting and positive mood! She was EXTREMELY knowledgeable in the entire process. Again thank you so much Adriana Montes for making our dream home a reality.
— Benjamin Arjona
We had been looking for a house for quite some time and we considered different banks and mortgage companies. When we met Adriana, she was very friendly and she provided us with Excellent customer service. We continued searching and none of the mortgage representative able to meet our expectations. We decided to come back with Adriana and start the process. She helped us with the decision in finding our home builder, advised us in how to manage credit to get the score higher in order to get a good interest rate. We encountered a few hiccups but with the help of Adriana we were able to over come them. After the home was completed, with Adriana's expertise she was able to give us an accurate date of closing and an accurate mortgage payment. The closing was a very smooth transaction. We could not be more happier with the service that was provided by Adriana from Academy Mortgage Co. Thank you Adriana so much for your patience and dedication to customer satisfaction. And thank you Academy Mortgage for providing Adriana as our mortgage loan officer.
— Juan Dominguez
The communication back and forth was great. Extremely satisfied with the service and expertise.
Great response time to any emails and calls. Adriana was incredibly knowledgeable, kind and fast in regards to closing time.