Hugo Madrid
CONTACT INFORMATION
Suite 1200 & 1300
Dallas, TX 75240
It’s all about service at Academy Mortgage, and our company has been meeting the needs of homebuyers across the United States since 1988. I joined Academy because of its strong reputation for integrity-based mortgage lending, its unwavering commitment to responsible lending practices, and for its broad portfolio of mortgage solutions and tools.
Since joining Academy, I have helped many individuals and families attain the dream of homeownership. Whether you want to buy a new home or refinance an existing mortgage, I will provide a customized solution for you at competitive rates. No brokering, no middleman, no hassle, no surprises.
Academy is a direct lender, which means that my Branch and Regional Offices are equipped to complete the entire loan process in-house—all loan processing, underwriting, closings, and funding are handled locally. As a result, we have a proven track record of closing loans as quickly and efficiently as possible.
I will be in control of your loan file from start to finish, and I will be up-to-date on the status of your loan at all times. I understand the importance of maintaining continuous communication throughout the loan process and commit to providing you accurate, timely, and honest mortgage advice.
I invite you to put us to the test. Let me show you how simple and easy securing a mortgage can be.
Home Mortgage Tools
How much will my fixed rate mortgage payment be?
This calculator computes the payments (principal and interest), based on home price, down payment, and other factors.
How much mortgage might I qualify for?
This calculator computes the finance amount, based on income, expenses, credit rating, and other factors.
How much home can I afford?
This calculator computes the most expensive house you can buy, based on the highest payment you can afford.
How much will I save by increasing my mortgage payment?
Increasing your payment will reduce the principal on your mortgage, the total amount of interest you’ll pay, and the number of payments.
ARTICLES
Learn more about Academy Mortgage and the mortgage process.
The was the easiest lending transaction ive ever done....Hugo and team alwasy informed on what stage and pricess we were in always returned calls or.emails
—Carlos Alvarado
We had a few hit and misses but overall Hugo came through so he's ok in my book!!!
—Chanell Daggs Powell
The was the easiest lending transaction ive ever done....Hugo and team alwasy informed on what stage and pricess we were in always returned calls or.emails
—Carlos Alvarado
Mike Brooks was really helpful and ensured I understood the process.
—Keri Hatcher
The flow, communication and expectation setting with Academy was a far superior experience than I’ve had with any other company. Hugo and his team go out of their way to explain everything and provide options.
—Jaime Binder
Fantastic
—Edgardo Ortiz
The was the easiest lending transaction ive ever done....Hugo and team alwasy informed on what stage and pricess we were in always returned calls or.emails
—Carlos Alvarado
Everyone at Academy made the loan experience so understanding.
—Antonio Resendez
Was very happy with customer service. It was a very positive experience.
—Camila Castro
Nikia and Hugo were both wonderful during the loan process with my clients! Appreciate everything they did.
—Dee Dee Waldo
Katherine was very helpful !
—Dora Perales
Hugo Madrid was amazing and made the entire process painless!
—Jennifer Johnson
Hugo Madrid was amazing and made the entire process painless!
—Jennifer Johnson
Made the loan experience understanding
—Antonio Resendez
Academy does a great job for my clients! Thank you so much for all your hard work! It is much appreciated!
—Denise Bauer
Academy does a great job for my clients! Thank you so much for all your hard work! It is much appreciated!
—Denise Bauer
Isaac and Hugo ARE THE BEST
—Richard Leon
Hugo Madrid is very knowledgeable in all aspects of the Mortgage process and was a pleasure to work with. He was always available to discuss our situation even after hours or on the weekends. We will highly recommend Hugo and Academy to our friends and family.
—Peter Kohut
Hugo and team did a great job. Made a very stressful process very easy to follow and understand every step of the way. Hugo went beyond to help get me the best possible outcome. Alice was very responsive and always availablle and quick to respond to all questions or inquires. Very very pleased with service provided.
—Edgar Paredes
Academy worked hard on my loan and adjusted every time we changed closing dates. They were very acommodating.
—Andrea Austria
The loan experience was easy and stress free. I particularly enjoyed receiving emails outlining each step of the process that has been completed. The videos also provided additional support that was not expected. I personally worked with Hugo Madrid, who was great to work with. He answered all of my questions and was available through out the entire process.
—Theresa Ramirez
Only critique would be to make the docs more mobile friendly... Having them compatible with Safari would help :)
—Thomas Sheridan
I have already recommended Academy Mortgage to several people I know who are looking for new homes. I never thought I'd be able to get a new home, especially a new construction for my family with just my income alone & my credit score but your company made it happen! My family and I are and will be forever grateful to your company. My loan officer, Jae Robert's was always friendly, supportive & made sure to make time for me no matter what time of day it was and both Alice Chin & Hugo Madrid were also very helpful & very friendly when I'd call with 1,001 questions! I know I may have been annoying but never were they rude to me. I've never dealt with a company with such positive, supportive & understanding employees as these 3 people! Thank you for everything!
—Roberta Flores
Everything was great. Hugo and his team were professional, courteous and prompt. Would definitely recommend Academy to my peers
—Timur Medaric
My loan experience was top notch. Hugo is certainly an asset to your company!
—Thomas Sheridan
VIDEOS
Watch these videos to learn more about your loan.
