Salem, OR 97301
I focus on meeting immediate and long-term home financing needs. My first priority is my customers, and I always do what is in their best interest. I have built a reputation for honesty, knowledge and a commitment to serving my borrowers and partners.
My company, Academy Mortgage has the distinct advantage of being a direct lender. All of their processing, underwriting, closings and fundings are handled locally. Although Academy Mortgage is national recognized as one of the top independent purchase lenders, they understand how we do business here in the Northwest and use common sense to underwrite their loans.
Working with my team, we guide our clients through each phase of the loan process. We answer questions in detail and thoroughly explain each mortgage option, communicating frequently.
I came to Academy Mortgage so that I could offer peace of mind to my clients and with Academy mortgage I have a proven track record of closing loans as quickly and efficiently as possible. I’m dedicated to making sure mortgages will be processed and closed with minimal stress. My number one goal is to build long term relationships based on excellent service and mutual trust. I want to be the “go to” lender and help people purchase their new home or refinance their current home to put themselves in a better financial position.
My business philosophy is simple: I’m committed to providing excellent customer service.
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Jessica and her team were wonderful to work with! They quickly responded to questions and were there for us every step of the way. We would definitely go through Academy Mortgage again.
—Ashley Ann Culver
This was a great experience. Jessica knows what she is doing and I appreciated that I also appreciated that she gathered most of the required documents before they needed them and did not need to come back for a lot of stuff along the way. Super pleased and will certainly recommend them to people
Jessica and team were great to work with. Constant communication and updates with loan throughout the whole process.
We began the process of buying our home in June. Our first loan company was through another bank, and our experience was terrible: the loan officer often failed to get back to us, lost various documents in her emails, wouldn't answer our calls, requested info after we had already given it to her, and was extremely unprofessional and frustrating. Our Realtor then turned us onto Academy, and the experience was the exact opposite. We had worked with the other bank from June until September, and got nowhere; our loan hadn't even begun to process. When we switched to Academy, our loan was processed in less than a month, and Jessica and Rene were more than amazing.
Everyone at Academy was AMAZING! We dealt mostly with Jessica. She responded at lightening speed with great detail. She was patient with all of our first time home buying questions. The process went incredibly smooth from start to finish. The whole staff was awesome. We can't say enough good things about the experience!
They are very helpful,thank you
Jessica McNeely and Amy Paben were extremely helpful and professional and some personal experiences too. Although the process was tedious they did a great job and always got back to me in a timely manner...thanks :)
Of the many experiences with lenders, whether I was buying or re-financing, my involvement with Academy Mortgage has far exceeded any other. The way in which I was kept informed via emails, phone calls and/or videos was unbelievably reassuring. The stress that is normally related to this type of financial transaction was completely eliminated. I knew what "stage" of the process I was in, and what was to come. Thank you to Academy, my superb loan officer and a most efficient processor! I have already recommended Academy and will continue to do so.
Jessica McNeely reaches out and communicates more about the status and process of transactions more often than other lenders I've worked with. She showed up at signing, which is rare these days. She is truly vested in the client and transaction from start to finish. Truly a delight to work with her.
Jessica and her team were simply amazing. They made me feel comfortable during my first home buying experience! They worked tirelessly to make sure I got the house and helped me every step of the way. I will definitely use them again and recommend them to my friends and family.
Jessica was very responsive. Always got back to me on any of my questions almost immediately. Beyond that she bent over backwards to help the buyers. The husband lost his job shortly before we were due to close and without batting an eye she went to work and figured out a way that they could continue with their purchase. Very impressive!
Jessica is amazing to work with! She communicates extremely well, and gets loans closed on time!
My overall experience as a first time home buyer was exceptional. The process was very well explained,and every step was very timely.
I would use Academy mortgage for future loans or refinances due to the professional help provided by Jessica and Rene.
Jessica was amazing! She was so helpful and kind! They made my first time home purchase a breeze.