Everyone was very helpful.

—Janice Nickell

Jonelle was the best! She made everything so smooth & easy.

—Beth Eagles

As a first time home buyer everytime something that came up and I needed answers or reservations quieted I was always contacted right away and issues were put to rest. ??

—Marc Britton

As a first time home buyer everytime something that came up and I needed answers or reservations quieted I was always contacted right away and issues were put to rest. ??

—Marc Britton

Jonelle and her team were knowledgeable, friendly and made themselves available any time I needed.

—William Stewart

Thank you for all the help and information during the escrow process.

—Elizabeth Thompson

We worked with jonelle and Thomas both where very professional, friendly and knowledgeable in this process.

—James Goad

Jonelle and her team surpassed all my expectations! We closed right on time, she was a great communicator and a wealth of knowledge. I just recommended Jonelle and Academy to a friend last night!

—Erin Lolcama

Jonelle is friendly, knowledgeable, and accessible. She is so easy to work with and I get a sense of confidence from her that my loan will be taken care of properly. Highly recommended!

—Randy Ban

Jonelle did her job very efficiently and professionally. I had been with a different mortgage company for 20+years. I was hesitant about changing. But Jonelle matched their offer and went the extra mile in her communication and answered any questions I might have promptly and to my satisfaction

—Cynthia Maher

We worked with jonelle and Thomas both where very professional, friendly and knowledgeable in this process.

—James Goad

Jonelle Knipe was excellent in her communication and follow through.

—Ladine Marquardt

We really felt like we had a great team that supported us and had our best interests at heart. Love working with all.

—Jennifer Henry

I've worked with Jonelle Knipe on two homes now and I'm very pleased with her service and expertise!

—Brian Walch

Jonelle Knipe and team are amazing! I felt comfortable and they were available anytime I needed something and are just very efficient, respectful and kind. Thank you

—Tracy Brown

Jonelle Knipe is an excellent representative for you company. She is responsive, efficient and knowledgeable. Not to mention compassionate and delightful! If all of your representatives are this effective, you will have great success!

—Lori Graham

Great service and communication!

—Sari Esnard

We were very pleased from start to finish with the professionalism and accessibility of Jonelle and her team at Academy Mortgage. We would not hesitate to use their services in the future.

—Amanda Budhi

Katie has such a wonderful personality and was so much fun to work with! Katie and the whole team made what could have been such a scary and overwhelming process and absolute breeze!

—Teresa Lowman

Jonelle is fantastic. Getting a mortgage is a complicated process and she has a gift for explaining the process clearly without glossing over important details or getting bogged down in trivial details. She is to the point without being brusque. She communicates with me and my husband as individuals on the same team rather than one entity.

—Christina Borland

The whole process of buying a house can be stressful, but Jonelle was so incredibly helpful. No question I asked was too small. She was always there to offer insight and answer my questions.

—Michelle Boisvert

The folks at Academy really went above and beyond for my husband and I. Jonelle Knipe was an absolute pleasure to work with. She made sure that everything was taken care of from beginning to end and answered all of our questions (and being first time home buyers, we had a lot)! Every step of the process was explained to us in a way that made us really feel comfortable with our purchase.

—Jessaleigh Thomson

Is was great to feel confident in Jonelles ability to provide outstanding service to me.

—Cynthia Vincent

Jonelle was outstanding and very informative. She made you feel like you were dealing with a friend.

—Cody Sturgeon

Jonelle and her team were knowledgeable, friendly and made themselves available any time I needed.

—William Stewart

Jonelle Knipe's availability mixed with her experience and knowledge of the process makes for a wonderful partnership with all parties involved.

—Annette Hadaway

As a first time home buyer everytime something that came up and I needed answers or reservations quieted I was always contacted right away and issues were put to rest. ??

—Marc Britton

I really loved how much we could do online and over the phone. My husband and I share a car and he works a weird schedule, so being able to sign things electronically was a huge benefit. We're also first-time home buyer, and Jonelle and her team were incredibly patient with walking us through the process.

—Lacey Williams Henschel

Jonelle Knipe is amazing. She went above and beyond and very well could be the key reason that the seller accepted our bid over other (probably more attractive) bids. She was in communication with the real estate agents, was incredibly fast with her assistance, and was a joy to work with. For context, I'd been working with another broker for five weeks who still couldn't provide us with what we required until after Memorial Day. Trouble was that we had to get our bid in ON Memorial Day. Jonelle stepped in the morning of Memorial Day, at the recommendation of our real estate agent, and out of nowhere, delivered. We're very grateful.

—Paul Saydak

I am so pleased with my experience with Jonelle and Academy Mortgage. All of the steps were clear. Everyone was quick to respond. Very strait forward and timely. Great service!

—Jennifer Ransdell

Smoothest transaction, always available, team worked together, thank you!

—Deborah Nash

Jonelle and her team were clear in what they needed from me, helpful when I had questions, and very pleasant to work with. I felt supported through the entire process by my realtor & everyone at Academy Mortgage. Thank you for everything. My kids and I are so very happy to be in our new home!

—Christie Simon

Jonelle was amazing to work with! I was very nervous and scared when I first reached out. She was wonderful and kind and took the time to really explain each step. I cant THANK her enough!

—Patricia Friedemann

Jonelle is amazing! Thanks for all you do!!! I believe that I submitted this already but I don't mind doing it again. Thanks again!

—Tracy Brown

Jonelle was outstanding and very informative. She made you feel like you were dealing with a friend.

—Cody Sturgeon

Katie was awesome.

—Tyler Jaskowiak

Jonelle was above and beyond amazing! She made the experience painless. Everyone else on her team who helped along the way were also exceptionally helpful.

—Lindsi Huff

Jonelle Knipe was excellent in her communication and follow through.

—Ladine Marquardt

Jonelle was proactive, patient and provided excellent service. Can’t wait to recommend her.

—Seneca Holguin

It had been over 20 years since I had been through the loan process. Jonelle Knipe went above and beyond what I expected. She was very responsive to my questions and requests. I never felt like I was "bothering" her. She and her team kept me up-to-date on the process and the progress of my loan. It was a pleasure to work with Jonelle.

—Marilynn Kaufman

We worked with jonelle and Thomas both where very professional, friendly and knowledgeable in this process.

—James Goad

Jonelle and her team were knowledgeable, friendly and made themselves available any time I needed.

—William Stewart

Jonelle and her team were great to work with again!

—Roger Hough

I have no complaints, the service I received on the home purchase was excellent. To all involved at Academy Mortgage... I appreciate all your help, and I thank you very much for making my dream come true.

—Timothy Earp

This was by far the best experience attaining a mortgage I've ever had. Our loan officer was top notch and we couldn't have asked for anything more.

—Dana Hathaway