Christine Boles

NMLS# 653543

Branch Manager, Producing

Testimonials

Please share with us your occupation (check one): Realtor How many times have you partnered with Academy Mortgage on a transaction over the past three months? 1 to 3 Is Academy your 1st CHOICE home loan lender (if you don't already have an in-house lender)? Yes What does Academy need to do to ensure we are always your 1st CHOICE home loan lender? Christine always over delivers! How often do you recommend us to your buyers? Almost always How does Academy compare overall to your other choices for home loan lenders? Significantly better Please rate how well our Processing Team met your expectations overall: Greatly exceeded Please rate how well our Underwriting Team met your expectations overall: Greatly exceeded Please rate how well our Closing Team met your expectations overall: Greatly exceeded Please rate how well your Loan Officer met your expectations overall: Greatly exceeded What sets them apart from other Loan Officers? Great communication, fantastic customer service and wonderful rates! Please provide us with a testimonial of your experience: I love Christine and her whole team at Academy! They are always in my top 2 lenders that I refer to!April Maestri
Is Academy your 1st CHOICE home loan lender (if you don't already have an in-house lender)? Yes What does Academy need to do to ensure we are always your 1st CHOICE home loan lender? How often do you recommend us to your buyers? Almost always How does Academy compare overall to your other choices for home loan lenders? Significantly better Please rate how well our Processing Team met your expectations overall: Greatly exceeded Please rate how well our Underwriting Team met your expectations overall: Greatly exceeded Please rate how well our Closing Team met your expectations overall: Greatly exceeded Please rate how well your Loan Officer met your expectations overall: Greatly exceeded What sets them apart from other Loan Officers? Amazing communication and customer service Please provide us with a testimonial of your experience: Once again, Christine Boles went above and beyond to provide great customer service and ensure a smooth transaction. She is in constant communication with her clients and does a fantastic job explaining the process and making them feel comfortable from start to finish. I have full confidence the loan will close on time when Christine and her staff are on our team!Janelle Williams
How many times have you partnered with Academy Mortgage on a transaction over the past three months? 1 to 3 Is Academy your 1st CHOICE home loan lender (if you don't already have an in-house lender)? Yes What does Academy need to do to ensure we are always your 1st CHOICE home loan lender? How often do you recommend us to your buyers? Almost always How does Academy compare overall to your other choices for home loan lenders? Significantly better Please rate how well our Processing Team met your expectations overall: Greatly exceeded Please rate how well our Underwriting Team met your expectations overall: Greatly exceeded Please rate how well our Closing Team met your expectations overall: Met Please rate how well your Loan Officer met your expectations overall: Greatly exceeded What sets them apart from other Loan Officers? Please provide us with a testimonial of your experience: Everything went extremely well. Had the clear to close on Friday for a Tuesday morning closing, but unfortunately, since it was end of the month, the closing team wasn't able to get the docs to title until Monday late in the day which made it a bit stressful in me being able to get the amount needed for closing to my buyer. All in all a great experience, and will use Christine Boles over and over againTinsley Alexander
How would you rate the level of service you received from us? Excellent How did you find Academy Mortgage and your Loan Officer? Realtor Suggested Was Academy Mortgage your First Choice for a home loan? No Which of the following tools did you use in your Home Search? Web Search Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded Please rate how well our Closing Time met your expectations overall: Greatly Exceeded Was there anything we could have done to improve the overall experience for you? Everything was done very quickly and efficiently, in a short amount of time. Please provide us with a testimonial of your overall experience: Christine Boles at Academy was very helpful, knowledgeable and responsive to our questions. We were closing in a shorter than usual time frame, and we were still out of state, communicating primarily through email. Christine responded very quickly to our questions and everything was processed smoothly. Our closing went very well. Will you recommend us to family members or friends? YesDavid Morton
How would you rate the level of service you received from us? Excellent How did you find Academy Mortgage and your Loan Officer? Realtor Suggested Was Academy Mortgage your First Choice for a home loan? Yes Which of the following tools did you use in your Home Search? Word of Mouth/Recommendations Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded Please rate how well our Closing Time met your expectations overall: Greatly Exceeded Was there anything we could have done to improve the overall experience for you? Please provide us with a testimonial of your overall experience: As a first time home buyer, Chirstine was EVERYTHING I expected (and then some). From start to finish, she provided outstanding customer service and was timely in her response to my many questions along the way. She will always be the first person I recommend to anyone in the future when they need to secure a home loan. Will you recommend us to family members or friends? Yes If you answered "yes" to the above question, would you mind listing the names and contact information for those we may be able to help? None at the momentMichael McFadden
How would you rate the level of service you received from us? Excellent How did you find Academy Mortgage and your Loan Officer? Word of Mouth Was Academy Mortgage your First Choice for a home loan? Yes Which of the following tools did you use in your Home Search? Word of Mouth/Recommendations Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded Please rate how well our Closing Time met your expectations overall: Greatly Exceeded Was there anything we could have done to improve the overall experience for you? no, it was great Please provide us with a testimonial of your overall experience: Christine exceeded our expectations. We were originally stressed about the small amount of time that we had and she had everything completed and ready for us in such a quick and timely manner. She made the whole process worry and stress free on our end. We really appreciate everything she did for us! Will you recommend us to family members or friends? YesCale Wilson
How would you rate the level of service you received from us? Excellent How did you find Academy Mortgage and your Loan Officer? Realtor Suggested Was Academy Mortgage your First Choice for a home loan? Yes Which of the following tools did you use in your Home Search? Other Mobile App,Social Media Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded Please rate how well our Closing Time met your expectations overall: Greatly Exceeded Was there anything we could have done to improve the overall experience for you? Generally very happy with the entire process and the efficient handling of all matters expeditiously and professionally Please provide us with a testimonial of your overall experience: Great experience, no issues, responsive and willing to understand and address any questions as they arose Will you recommend us to family members or friends? Yes If you answered "yes" to the above question, would you mind listing the names and contact information for those we may be able to help? Have already passed in the loan officer's name to a few friends Leonard Gomes
How would you rate the level of service you received from us? Excellent How did you find Academy Mortgage and your Loan Officer? Word of Mouth Was Academy Mortgage your First Choice for a home loan? Yes Which of the following tools did you use in your Home Search? Word of Mouth/Recommendations Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded Please rate how well our Closing Time met your expectations overall: Was there anything we could have done to improve the overall experience for you? Nothing, Christine's e-mails and phone calls or texts kept me prepare for all stages of the loan procedures. Please provide us with a testimonial of your overall experience: I will like to thank Academy Mortgage and both Christine and Brian for all the help received during the somewhat difficult process of refinancing my home. Christine was so nice to acomodate all my needs during the process of refinancing. She always kept me abreast of every detail and made me feel comfortable that I was dealing with a thrustwortly company like Academy Mortgage. Will you recommend us to family members or friends? Yes Lucia De La Santos
Customer Satisfaction Survey - Aaron Hlavaty - Wednesday July 8, 2015 How would you rate the level of service you received from us? Excellent How did you find Academy Mortgage and your Loan Officer? Realtor Suggested Was Academy Mortgage your First Choice for a home loan? No Which of the following tools did you use in your Home Search? Word of Mouth/Recommendations,Web Search Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded Please rate how well our Closing Time met your expectations overall: Greatly Exceeded Was there anything we could have done to improve the overall experience for you? Please provide us with a testimonial of your overall experience: I was working with a realtor trying to put in an application on a home. The mortgage broker I had previously been working with was non-responsive and seemed disinterested in helping me. My realtor recommended Christine to me, and within hours of contacting her I had received responses and documents necessary to submitting an application for a home. Throughout the rest of the home buying process, she was always just a quick email away whenever I had any questions. I never had to worry about feeling like I was in the dark for a while until she would have a chance to respond. Will you recommend us to family members or friends? Yes If you answered "yes" to the above question, would you mind listing the names and contact information for those we may be able to help? Aaron Hlavaty
Survey Report Customer Satisfaction Survey - Gary Barnes - Monday July 27, 2015 How would you rate the level of service you received from us? Excellent How did you find Academy Mortgage and your Loan Officer? Realtor Suggested Was Academy Mortgage your First Choice for a home loan? Yes Which of the following tools did you use in your Home Search? Web Search Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded Please rate how well our Closing Time met your expectations overall: Greatly Exceeded Was there anything we could have done to improve the overall experience for you? Nothing, everything was exceeded my expectations Please provide us with a testimonial of your overall experience: I have purchased and sold a lot of homes over the years. My experience with Academy Mortgage and specifically Christine Boles and her team was absolutely the BEST I have ever experienced. I will recommend Academy and Christine to anyone and everyone I know and come in contact with. Will you recommend us to family members or friends? Yes If you answered "yes" to the above question, would you mind listing the names and contact information for those we may be able to help? I will send them directly to Christine Boles. Gary Barnes
How did you find Academy Mortgage and your Loan Officer? Realtor Suggested Was Academy Mortgage your First Choice for a home loan? Yes Which of the following tools did you use in your Home Search? Web Search Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded Please rate how well our Closing Time met your expectations overall: Greatly Exceeded Was there anything we could have done to improve the overall experience for you? Nothing, everything was exceeded my expectations Please provide us with a testimonial of your overall experience: I have purchased and sold a lot of homes over the years. My experience with Academy Mortgage and specifically Christine Boles and her team was absolutely the BEST I have ever experienced. I will recommend Academy and Christine to anyone and everyone I know and come in contact with. Will you recommend us to family members or friends? Yes If you answered "yes" to the above question, would you mind listing the names and contact information for those we may be able to help? I will send them directly to Christine Boles. May we use your feedback from this survey as a testimonial for marketing purposes? Yes Traci and Gary Barnes
Please share with us your occupation (check one): Realtor How many times have you partnered with Academy Mortgage on a transaction over the past three months? 1 to 3 Is Academy your 1st CHOICE home loan lender (if you don't already have an in-house lender)? Yes What does Academy need to do to ensure we are always your 1st CHOICE home loan lender? continue to deliver the excellent level of service and communication How often do you recommend us to your buyers? Almost always How does Academy compare overall to your other choices for home loan lenders? Significantly better Please rate how well our Processing Team met your expectations overall: Greatly exceeded Please rate how well our Underwriting Team met your expectations overall: Greatly exceeded Please rate how well our Closing Team met your expectations overall: Greatly exceeded Please rate how well your Loan Officer met your expectations overall: Greatly exceeded What sets them apart from other Loan Officers? The communication & attention to each transaction is, by far, what sets them apart from all the other Mortgage Companies & Lenders in the business. Also, being local & offering in house underwriting & processing is very important in the successful outcome of the transaction. Please provide us with a testimonial of your experience: In the word's of my client's Gary & Tracy Barnes "This was by far the best real estate transaction we've ever had, Christine & her team did everything they said they would do and more!" May we use your feedback from this survey as a testimonial for marketing purposes? Yes Vicki Gessler
Please share with us your occupation (check one): Realtor How many times have you partnered with Academy Mortgage on a transaction over the past three months? 1 to 3 Is Academy your 1st CHOICE home loan lender (if you don't already have an in-house lender)? Yes What does Academy need to do to ensure we are always your 1st CHOICE home loan lender? continue to deliver the excellent level of service and communication How often do you recommend us to your buyers? Almost always How does Academy compare overall to your other choices for home loan lenders? Significantly better Please rate how well our Processing Team met your expectations overall: Greatly exceeded Please rate how well our Underwriting Team met your expectations overall: Greatly exceeded Please rate how well our Closing Team met your expectations overall: Greatly exceeded Please rate how well your Loan Officer met your expectations overall: Greatly exceeded What sets them apart from other Loan Officers? The communication & attention to each transaction is, by far, what sets them apart from all the other Mortgage Companies & Lenders in the business. Also, being local & offering in house underwriting & processing is very important in the successful outcome of the transaction. Please provide us with a testimonial of your experience: In the word's of my client's Gary & Tracy Barnes "This was by far the best real estate transaction we've ever had, Christine & her team did everything they said they would do and more!" May we use your feedback from this survey as a testimonial for marketing purposes? Yes Vicki Gessler
How would you rate the level of service you received from us? Excellent How did you find Academy Mortgage and your Loan Officer? Realtor Suggested Was Academy Mortgage your First Choice for a home loan? Yes Which of the following tools did you use in your Home Search? Word of Mouth/Recommendations,Your Agent's Mobile App (with Academy Logo),Other Mobile App,Web Search Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded Please rate how well our Closing Time met your expectations overall: Greatly Exceeded Was there anything we could have done to improve the overall experience for you? Everything was excellent. Coming from out of state, we appreciated Christine's guidance. Please provide us with a testimonial of your overall experience: Christine made this experience personal and efficient. Moving from Illinois to Texas, we were very pleased with her prompt communication and friendly demeanor. We will use them again if needed. We highly recommend Academy and Christine! Will you recommend us to family members or friends? Yes If you answered "yes" to the above question, would you mind listing the names and contact information for those we may be able to help? May we use your feedback from this survey as a testimonial for marketing purposes? YesMark Yachasz
How would you rate the level of service you received from us? Excellent How did you find Academy Mortgage and your Loan Officer? Realtor Suggested Was Academy Mortgage your First Choice for a home loan? Yes Which of the following tools did you use in your Home Search? Web Search Please rate how well our Communication and Responsiveness met your expectations overall: Greatly Exceeded Please rate how well our Knowledge and Expertise met your expectations overall: Greatly Exceeded Please rate how well our Closing Time met your expectations overall: Greatly Exceeded Was there anything we could have done to improve the overall experience for you? Please provide us with a testimonial of your overall experience: when Christine Boles says not to worry....don't worry Will you recommend us to family members or friends? Yes If you answered "yes" to the above question, would you mind listing the names and contact information for those we may be able to help? May we use your feedback from this survey as a testimonial for marketing purposes? Yes John Weller

NMLS# 653543

State Lic: TX: 653543;

Corp Lic: TX: 3113;

Figure: 7 TAC §81.200(c) CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV.;